@extends('layouts.dashboard')
@section('title', __('Support'))
@section('page_title', __('Support'))

@section('content')
    <div class="row g-3">
        <div class="col-lg-7">
            <div class="card shadow-sm">
                <div class="card-header bg-white fw-semibold"><i class="bi bi-life-preserver text-primary me-1"></i>{{ __('My tickets') }}</div>
                <div class="table-responsive">
                    <table class="table table-hover align-middle mb-0">
                        <thead class="table-light"><tr><th>{{ __('Ticket') }}</th><th>{{ __('Subject') }}</th><th>{{ __('Status') }}</th><th>{{ __('Updated') }}</th></tr></thead>
                        <tbody>
                            @forelse($tickets as $ticket)
                                <tr>
                                    <td class="font-monospace small"><a href="{{ route('support.show', $ticket) }}">{{ $ticket->ticket_no }}</a></td>
                                    <td><a href="{{ route('support.show', $ticket) }}" class="text-decoration-none text-dark fw-semibold">{{ \Illuminate\Support\Str::limit($ticket->subject, 50) }}</a><div class="small text-muted">{{ status_label($ticket->category) }} · {{ $ticket->replies_count }} {{ __('replies') }}</div></td>
                                    <td><span class="badge bg-{{ ['open' => 'warning', 'pending' => 'info', 'resolved' => 'success', 'closed' => 'secondary'][$ticket->status] ?? 'secondary' }}">{{ status_label($ticket->status) }}</span></td>
                                    <td class="small text-muted">{{ optional($ticket->last_reply_at)->diffForHumans() }}</td>
                                </tr>
                            @empty
                                <tr><td colspan="4" class="text-center text-muted py-5"><i class="bi bi-life-preserver fs-2 d-block mb-2"></i>{{ __('No tickets yet. Open one and we will help.') }}</td></tr>
                            @endforelse
                        </tbody>
                    </table>
                </div>
            </div>
            <div class="mt-3">{{ $tickets->links() }}</div>
        </div>
        <div class="col-lg-5">
            <div class="card shadow-sm">
                <div class="card-header bg-white fw-semibold">{{ __('Open a ticket') }}</div>
                <form action="{{ route('support.store') }}" method="POST" class="card-body">
                    @csrf
                    <div class="mb-2">
                        <label class="form-label small">{{ __('Subject') }}</label>
                        <input type="text" name="subject" value="{{ old('subject') }}" class="form-control @error('subject') is-invalid @enderror" maxlength="191" required>
                        @error('subject')<div class="invalid-feedback">{{ $message }}</div>@enderror
                    </div>
                    <div class="row g-2 mb-2">
                        <div class="col-6">
                            <label class="form-label small">{{ __('Category') }}</label>
                            <select name="category" class="form-select">
                                @foreach(\App\Models\SupportTicket::CATEGORIES as $c)<option value="{{ $c }}" @selected(old('category') === $c)>{{ status_label($c) }}</option>@endforeach
                            </select>
                        </div>
                        <div class="col-6">
                            <label class="form-label small">{{ __('Priority') }}</label>
                            <select name="priority" class="form-select">
                                @foreach(\App\Models\SupportTicket::PRIORITIES as $p)<option value="{{ $p }}" @selected(old('priority', 'normal') === $p)>{{ status_label($p) }}</option>@endforeach
                            </select>
                        </div>
                    </div>
                    <div class="mb-3">
                        <label class="form-label small">{{ __('How can we help?') }}</label>
                        <textarea name="message" rows="4" class="form-control @error('message') is-invalid @enderror" required>{{ old('message') }}</textarea>
                        @error('message')<div class="invalid-feedback">{{ $message }}</div>@enderror
                    </div>
                    <button class="btn btn-primary w-100"><i class="bi bi-send me-1"></i>{{ __('Submit ticket') }}</button>
                </form>
            </div>
        </div>
    </div>
@endsection